Frequently Asked Questions
Find answers to common questions about shopping at Attire Threads. Contact us if you need more help.
Orders & Shipping
How long does delivery take?
Inside Dhaka: 1-3 business days. Outside Dhaka: 3-5 business days.
What are the shipping charges?
Shipping charges are calculated based on your location and are displayed at checkout.
Can I track my order?
Yes! Once shipped, you'll receive tracking info via SMS/email. Check "My Orders" in your account.
Can I cancel my order?
You can request cancellation before shipping. Once shipped, changes are not possible.
Payment
What payment methods do you accept?
Cash on Delivery (COD), bKash, and other digital payment methods.
Is online payment safe?
Yes. All transactions are processed through secure, encrypted payment gateways.
Returns & Refunds
What is your return policy?
Return within 3 days of delivery if damaged, defective, or incorrect. Items must be unused and in original packaging.
How do I get a refund?
Refunds are processed within 5-7 business days after we receive and inspect the returned item.
Products
Are the product colors accurate?
We try our best, but slight variations may occur due to monitor settings.
How do I choose the right size?
Each product page includes a size guide. Contact us for help.